Carpet Cleaning FAQ — Wilmington, NC

The cost depends on how many rooms you need cleaned, the condition of the carpet, and whether there are pet stains or heavy soiling involved. A studio apartment with one room costs less than a five-bedroom house in Porters Neck with a decade of traffic on the carpet. There is no flat rate that works for every job. Call for a free estimate.

Most whole-house jobs take two to four hours depending on the number of rooms. Drying time after hot water extraction is usually four to eight hours. Wilmington summers are humid, so running the air conditioning after the cleaning helps the carpet dry faster.

Most carpet manufacturers say once a year for normal household use. If you have dogs or cats, or kids who eat on the carpet, every six months is more realistic. Homes near the beach in areas like Carolina Beach or Wrightsville Beach track in more sand and salt, which grinds into fibers faster.

Hot water extraction pushes pressurized hot water into the carpet fiber and vacuums it back out along with the dirt. It is the method most carpet makers recommend for deep cleaning. Dry foam methods are faster but they leave a soapy residue that makes the carpet re-soil quicker.

It depends on how deep the urine went. If it soaked through the carpet into the padding, the pad has to be treated or replaced — cleaning only the carpet surface won't fix the smell. We inspect the affected area first so you know exactly what it will take before any work starts.

Move small items and breakables off the floor before the crew arrives. Large furniture like sofas can stay in place or be moved depending on what you want cleaned under them. Make sure there is a clear path from the door to each room being cleaned.